What is the Rav-Kav Card?
The Rav-Kav is a “smart”, electronic card used for traveling public transportation, which replaces the various paper tickets, and aims at easing payment methods during travel.
The card enables travel through all public transportation carriers in Israel and free transfer between most means of transportation.
Travelers can load various contracts onto the Rav-Kav card such as: monthly, weekly and daily passes or stored value contracts.
The Rav-Kav card has significant advantages: it is comfortable to use and it fits every wallet, pocket or purse, it is re-loadable, and provides the opportunity for the various discounts for which passengers may be eligible by law. In addition, the Rav-Kav card makes it unnecessary to carry cash for every ride.
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There are three types of Rav-Kav cards:
- Personal Rav-Kav
- Anonymous Rav-Kav
- Semi-anonymous Rav-Kav
First issue is free of charge. The personal Rav-Kav card includes its owner’s personal information – name, ID number, photo and eligibility for discounts. All types of personal eligibility can be entered onto this card including senior citizen, youth, disabled, National Insurance eligibility, student, etc. All travel arrangements relevant to the passenger’s eligibility profile can be loaded onto it, including periodic travel arrangements.
If the card has been lost or stolen, a refund can be received for the card’s remaining balance.
The card is initially issued for a payment of 5 NIS.
The anonymous Rav-Kav card does not contain any identifying information and does not enable special discounts. It can be loaded with the Stored Value contract for a fixed discount of 20%, as well as a daily, weekly, or monthly pass contracts. Long-term periodic contracts cannot be loaded onto it.
If the card has been lost or stolen a refund cannot be received for the card’s remaining balance.
First issue is free of charge. This card includes partial personal details of its owner – name and photo. All types of personal eligibility can be entered onto this card including senior citizen, youth, disabled, National Insurance eligibility, student, etc. All travel arrangements relevant to the passenger’s eligibility profile can be loaded onto it including periodic travel arrangements.
A semi-anonymous Rav-Kav card may be issued only after the passenger’s explicit request and signed document informing that the card will not be restored and no refund will be given for travel arrangements loaded onto the card in case it is lost.
In the event of card defect, and in the case when the travel arrangements loaded onto it can be restored with no need to access to databases, the contracts will be restored.
In semi-anonymous Rav-Kav cards, the validity of the profile for a passenger eligible for discounts will be according to the validity of the profile’s eligibility, but for no more than two years after the date on which the card was issued.
Issuing a Rav-Kav card:
When requesting a card, passengers must bring along their ID card, passport, or driving license, along with all relevant documents proving eligibility for special discount profiles.
Children under the age of 16 must be accompanied by their parents and provide their parents’ ID card with the attached rider.
Loading the Rav-Kav card
Please note the Stored Value contracts can be purchased at the Ministry of Transportation’s “Al HaKav” service centres, or on the Rav-Kav website only. Passengers can purchase this arrangement through the automated machines located at Light Rail platforms or at the CityPass service centre.
In order to issue a new Rav-Kav card, passengers must present their personal, up-to-date eligibility in the same manner as it was performed at the time of the initial issuance.
Passengers who wish to convert their existing personal Rav-Kav card into a semi-anonymous card may do so without additional payment.
According to the Ministry of Transportation’s instructions, each and every ticket, loaded with any contract whatsoever, must be validated on every Light Rail trip immediately upon boarding the train, including when transferring between lines or between a bus and the Light Rail, and when the card is loaded with a seasonal or special contract.
According to the law, and on the instructions of the Ministry of Transportation. it is compulsory to purchase a suitable ticket in advance, to validate it immediately in the machine every time you board the train, and to ensure validation has been carried out successfully.
A passenger who is found without a ticket, or with a ticket that has not been validated, will be subject to an increased charge
(Increased charge: The full price of the journey with an additional fine of NIS 180).
At ticket inspection, passengers must present or give their ticket to the train official when asked to do so.
Tickets cannot be purchased on the train | Retain your ticket for inspection until after you complete your journey and leaving the station.